Why uCheck Cannot Speed Up Vetting
Once you submit an application to the DBS:
The application is with the DBS and Police, not uCheck.
uCheck is unable to speed up the vetting process.
When You Can Request an Escalation (Stage 4)
If an application remains at Stage 4 for 60 days:
uCheck can raise an escalation with the DBS.
If the check is still not complete within 10 working days after the escalation:
The DBS can provide details of the Police Force handling the application.
From that point:
uCheck can only escalate with the Police Force every 10 working days.
What the Applicant Can Do
The applicant can:
Contact their local Police Force directly to follow up on the application.
Do this as frequently as they wish.
Escalation Before 60 Days – Hardship Cases
Sometimes, an earlier escalation is possible if the delay is causing financial hardship to the applicant.
For a hardship escalation:
The application must have been at Stage 4 for at least 28 days.
The applicant must contact the DBS directly, not the employer.
The applicant must:
Call the DBS on 03000 200 190.
Provide their DBS reference number (this begins with “E0”).
The DBS will then decide whether to escalate the application as a hardship case.
Escalation at Stage 5
If the application has been at Stage 5 for more than 10 days:
The applicant can contact the DBS directly to chase progress.