If an employee has no identity documents available, you still have options, but you need to proceed carefully.
1. Requesting an Identity Check without documents
You can still:
Request an Identity Check for the employee.
However, you must be aware that:
The result may not be conclusive if the employee is not registered on:
The electoral roll, or
Relevant credit databases.
Inconclusive results do not automatically mean the person is fraudulent; they may simply have a limited or unusual digital footprint.
2. Asking for more information from the employee
You should:
Ask the employee why they have no documents available.
Explore whether they can obtain copies or replacements, for example:
Reissued passport
Replacement driving licence
Official letters or statements in their name, where appropriate
The goal is to understand:
Whether the lack of documents is temporary (for example, documents lost or being renewed), or
Whether there is a deeper issue you need to factor into your risk assessment.
3. Using the information in your hiring decision
Based on:
The Identity Check result, and
The explanation and any new documents the employee provides,
you should:
Decide whether you have enough assurance about their identity, or
Whether you need additional checks or supporting evidence before proceeding.