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How You Access the Account if You Are Not a Registered User

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Written by Ben nicholas
Updated today

1. If a Registered User Is Available

If you need access to an existing account and a registered user still works in your organisation:

  1. Speak to a registered user within your organisation.

  2. Ask them to create a login for you.

  3. Provide them with:

    • Your full name

    • Your email address

The registered user can then add you as a new user by following the steps in section 1.

2. If No Registered Users Are Still in the Organisation

If all registered users have left the organisation, uCheck can give you access directly.

You must follow these steps:

  1. Ask the most senior person in your organisation (for example, a Director or CEO) to email uCheck.

  2. They must send the email to [email protected].

  3. Their email must include:

    • Your organisation reference

    • The full name of the new user (you)

    • The email address of the new user (you)

Once uCheck receives permission from the most senior person, they will register you as a user on the account.

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