Skip to main content

How You Access the Account if You Are Not a Registered User

Learn how to get access to a uCheck account if you’re not yet a registered user, whether a current user can add you or uCheck needs authorisation from a senior manager.

Written by Ben Nicholas

1. If a Registered User Is Available

If you need access to an existing account and a registered user still works in your organisation:

  1. Speak to a registered user within your organisation.

  2. Ask them to create a login for you.

  3. Provide them with:

    • Your full name

    • Your email address

The registered user can then add you as a new user by logging into their account and going to the My Account tab. Here they will see a button to Add New User, and can complete the pop-up form to add you.

2. If No Registered Users Are Still in the Organisation

If all registered users have left the organisation, uCheck can give you access directly.

You must follow these steps:

  1. Ask the most senior person in your organisation (for example, a Director or CEO) to email uCheck.

  2. They must send the email to [email protected].

  3. Their email must include:

    • Your organisation reference

    • The full name of the new user (you)

    • The email address of the new user (you)

Once uCheck receives permission from the most senior person, they will register you as a user on the account.

Did this answer your question?