HR Platform Guidance
System guidance for account users
By Ben and 1 other2 authors28 articles
- After the Application Is Countersigned
- Difficulty logging in
- Error when making a card payment online
- How to Register a New Organisation as an existing uCheck client
- How to update the primary contact on your account
- How You Access the Account if You Are Not a Registered User
- How You Add New Users to Your Account
- How you get a DBS Check for an employee
- How You Log In to your uCheck account
- How you receive your invoices
- How You Remove Users
- How You, as an Employer, Find the DBS Reference (E Code)
- Information Available Through Tracking
- Paying with the Wallet Facility
- Payment by Debit / Credit Card
- Payment by Direct Debit
- Using your temporary or reset password
- Walkthrough Video
- What “Expired” Means in the System
- What does a new note mean?
- How uCheck Supports Your DBS Application
- What is a countersignatory/countersignature?
- Alternative Data Processing Agreement (DPA) Options
- Am I Eligible for Digital Verification for Right to Work?
- Why is my driving licence number not being accepted?
- Why are unique email addresses required for user accounts on UCheck?
- What are the fees for adding new users in uCheck?
- Why can’t I see certain DBS applications on my uCheck dashboard, and how can I resolve this?