1. Who Can Add Users
You can add new users only if you are already a registered user on the account.
If you are not a registered user, see section the article: “How You Access the Account if You Are Not a Registered User”.
2. Steps to Add a New User
Log in to the uCheck platform.
Click “My Account”.
Click the “Add New User” button.
Enter the new user’s details:
Title
Full name
Job title
Email address
Confirm the addition and complete payment (see fees below).
3. Fees and Payment Methods for Adding a New User
There is a £6 admin fee for adding a new user, regardless of who requests the change.
uCheck handles payment based on your organisation’s payment method:
Direct Debit
uCheck adds the £6 fee to the existing Direct Debit arrangement.
Wallet (prepaid balance)
uCheck takes the £6 from the existing wallet balance.
Card payment (no stored balance or Direct Debit)
uCheck will ask you to call by telephone to take the card payment.