What are the fees for user account changes in uCheck?
Adding new users involves an administrative fee. Below is a detailed explanation of the fee structure and additional considerations.
Overview of Fees
A £6 administrative fee is charged for adding a new user.- The £6 fee also applies to replacing an existing user, even if the replacement uses the same email address or there are unused user slots.
Additional Details
The fee includes VAT.
Once the fee is processed, access is provided immediately.- Replacing an existing user incurs the same £6 fee, ensuring secure and efficient account updates.
Exceptions and Special Cases
When an account is first set up, you can register two users at no extra charge. Any users added after the first two will incur the £6 admin fee.- Changing the primary contact to an existing user does not incur the £6 fee, though authorization may be required to complete the update.
By understanding these fees and conditions, you can plan accordingly when managing user accounts in uCheck.
