UCheck

Guide employers on how to fill in the “position applied for” field so it reflects eligibility (duties and setting) rather than just job title, reducing DBS queries.

What is the purpose of the position applied for?

Explain why DBS/uCheck raise queries (name/address mismatches, role details), how employers should respond fully, and what happens if information is incorrect.

Why you have received a query email

Learn how to respond fully and accurately to a DBS query email via uCheck so your reply can be sent to DBS without delays to the application.

How You Should Respond to a DBS Query

Learn why the DBS may raise a query on an application, how uCheck forwards it to you, what you must include in your email response, and how incomplete or incorrect…

Queries from the DBS

Learn what DBS does after uCheck forwards your full query response, including when an application may be withdrawn with no refund and when you must submit a new check.

What Happens After You Respond to a DBS Query

What are the eligibility criteria for different types of DBS checks, including barred list checks?

Ben Nicholas

Leanneda Clark

Get guidance on describing roles clearly in DBS applications so eligibility is obvious and learn how to respond when DBS queries information you’ve submitted.

Role descriptions and eligibility

Find answers and get help from Intercom Support and Community Experts

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