UCheck

Learn how to enter an applicant’s full name history correctly on a DBS application, including forename and surname changes, dropped middle names, date ranges, and how to avoid gaps that…

Applicant Name Changes

Learn what’s required for a compliant DBS ID Check, including in‑person checks, live video checks, and using a certified IDSP for Digital Identity that meets DBS ID guidelines.

DBS ID Check: What You Must Do

Learn when spent convictions and cautions may still need to be disclosed under the Exceptions Order, which roles are covered, and how Standard or Enhanced DBS checks can reveal this…

Exceptions: When You Still Have to Disclose Spent Convictions

Learn how to handle applicants whose Right to Work documents show different names, including which supporting documents to collect, how to store them, and how this supports compliant, auditable checks.

Handling Different Names on Applicant Documents

Learn how to enter your current and previous addresses on a DBS application in the correct order, with complete details and continuous month/year dates covering the last five years.

How to Enter Your Current and Previous Addresses on a DBS Application

Learn how to record overlapping addresses on a DBS application, including when uCheck can enable overlapping current addresses in the online form and when you must use a paper form…

How to Handle Overlapping Addresses on a DBS Application

Learn how to complete the DBS application if you are married and use “Mrs” or “Ms” but have kept your original surname, including how to answer the name‑change question so…

Married but your surname has not changed

Learn how refunds work when an applicant has paid for their DBS application, including when withdrawing triggers an automatic refund and typical timelines.

Refunds When the Applicant Has Paid (Applicant Pay)

Learn what personal details and identity documents applicants must provide for a DBS Check, where to find the official DBS document list, and how Digital ID can replace manual ID…

What documents must applicants provide for a DBS Check?

Learn what happens in uCheck after you approve a DBS application, including how it enters the countersigning queue and when uCheck may contact you with eligibility queries before signing.

What Happens After You Approve an Application

Learn what information you must enter in the DBS address history section, including all addresses from the last five years, required month/year dates, and how to set the correct current…

What You Must Provide for Address History for a DBS Application

Learn how to record a DBS address history when it isn’t straightforward, such as for students, overseas periods, no fixed abode, Armed Forces service, or other complex living situations, while…

When Your Address History Is Not Straightforward

Ben Nicholas

Guidance for the process of submitting a DBS Application

Completing a DBS Application

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